Why do we collect your information?

 

In order to come up with the right holistic approach, and to let you provide maximum benefits of our platform we collect your certain information.

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The following reasons are as follows: -

1. To provide you health related information, alerts, suggestions, and updates.

2. To respond to your requests, inquiries, comments, or any concerns.

3. To contact you for billing – related purposes.

4. To enable and facilitate the appropriate, and best counselling and other services.

5. To keep you posted about the events, and invite you to participate in surveys, promotions, and other activities as determined by your choice.

6. To supervise, evaluate, and administer our services.

7. To monitor the quality and improvement of our programs and services.

8. Your information would strictly be collected to keep records related to health data, and your overall progress throughout your journey on our platform.

 

What information we collect?

 

We acknowledge the importance of your privacy, but also, we make certain to keep your information secure, and keep it confidential as our prime priority. Therefore, we ensure you to not disclose, or use any information unless you specifically requested or approved us to do so.

 

The following information we collect are: -

1. We collect some personal information such as your name, phone number, and email address.

2. We also collect information such as age, gender, and occupation during your registration.

3. While purchasing our services, and making payments we redirect you to our third-party payment gateway your billing details such as security number, and credit card date of information is collected by such third-party payment gateway. We do not collect or store your Billing information on the Website.

4. We may track the IP address of your device, and save certain user data on your device in the form of cookies, which would help us to deliver web pages upon your request, and to measure traffic.

 

How do we collect your information?

 

The collection of your information can be done in the following ways:

1. We may collect your information when you interact to us through social media platforms, or your participation in any our services or while asking queries.

2. Your personal information can be solicited, and acquired when you interact with us while making requests, purchases, or communicating with us.

3. We may receive certain information that’s stored by third parties about you via cookies, or technological data.

4. Your visiting and exploring records on website through automated means may automatically collect your information.

 

Minor's use of the Services

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We do not knowingly collect or solicit Personal Information from Minors or knowingly allow Minors to register for the Services, without prior consent of the Minor's legal guardian or parent. If you are a Minor, we will only allow you to register for the Services with a duly filled in consent form signed by your legal guardian or parent ("Consent Form"). In such event that we are informed that we have collected Personal Information from a Minor without a Consent Form, we will verify such information internally, and delete that information as quickly as possible. If you believe that we might have any Personal Information from or about a Minor (without due consent), please contact us at info@pathyahealing.com.

 

Cookies

• To keep records and data, we use cookies to collect information through our website.

• If you do not accept cookies, you may not be able to use the platform.

 

Security of your information

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• To keep your information secure and safeguard, we have restricted access of your information to our co-workers as well. We protect your privacy through standard operating protocols.

• As we cannot eradicate the fact that online platforms are not completely secure. We cannot provide you our 100% assurance and reliability, whether expressed or implied, with respect to ensuring, guaranteeing, or otherwise offering any definitive promise of security in connection with your information.

• The activities performed by you through your user credentials would solely your responsibility. We would not take any responsibility in maintaining confidentiality of your user, and password information.

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What rights do you have?

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• You may request to update and access to your personal information via e-mail.

• You can request us to delete your personal information via email, but you may not be able to continue our services any further. Information such as therapy records, case history, or any service-related information shall not be deleted.

• We may use any aggregated data derived from or incorporating your personal information after you update or delete it, but not in a manner that would identify you personally.

 

Dispute Resolution and Government laws

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• In the case of any dispute or claim arising out relating to this Privacy policy, or any subsequent amendments to this privacy policy including termination, validity or invalidity thereof, or any contractual issues relating to this Privacy policy, each of the parties will appoint a designated officer to meet for the purpose of resolving the issue.

• The Privacy policy shall be constructed by and governed in accordance with the laws of India.

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Change in Privacy Policy

 

We may update our Privacy Policy from time to time. Therefore, will never change our privacy policy without notifying you first. But we also encourage you to periodically review this page for latest information.

 

Grievance Officer

 

In case of any issue, you can contact us without any hesitation. The name and data of our Grievance Officer are as follows:

Name - Jatin Khurana

Phone number - 8448025230

Email address - jatin.pathyahealing@gmail.com

Postal address – A-404, Doon Trafalgar Apartments, Dehradun, UK-248001.